Support
As part of our commitment to helping you get the most out of your investment in CoCreate tools, we strive to provide world-class, unmatched customer service and support, as well as providing a means for our customers to help each other. We are continually making enhancements to our tools based on your recommendations and requests for what you need to be even more efficient and effective when designing. If you need assistance with some specific functionality, please let us know -- we'd love to help (and it’s likely that your ideas just might make it into a future version of the AI MAXTools)!
Please see the following support resources to learn more.
Visit our knowledge base to find answers to frequently asked technical questions, such as “How do I bisect a workplane?” or “How can I manipulate my model view for design presentations?”
Click here to ask us questions – whether technical or otherwise. This will allow you open a ticket with our support team. We will respond to your request within one business day – often much faster!
Our forum discussion boards provide our users (i.e. you!) a place to read announcements and news, to request new features and report unexpected behavior (i.e. bugs), and to help each other, both with questions and answers and posting their own tips and tricks.